The little Schalber A-Z

Access Wellness-, Sauna & Spa-Area 

Children under 16 years of age are not permitted to enter the Spa, wellness and sauna facilities.



We have put together especially for you a comprehensive activity and sport package. For further information, see our weekly program or the daily Schalber Wellness Courier.


Arrival and departure

Our rooms are available from 3.00 pm. Therefore we ask you to leave your room on the day of departure by 11.00 am.


Bath treatments and Beauty salon

In the vital area, our wellness team will pamper you with baths and treatments. Daily from 8.00 am to 8.00 pm. (Tel. no.: 167)


Bathing hygiene

It is observed that some guests forget to use the shower before using the indoor and outdoor swimming pools or after using the sauna and aroma grotto. Please consider bathing hygiene!
We would also ask you to lay the towel on the wooden benches in the dry saunas so that the whole bench is covered and no sweat can get on to the wood.


Billiard room

In this room next to the tennis hall, there are two billiard tables, pinball machine, video games, etc.
(direction of the tennis hall). Opening times: from 8.00 am to 11.00 pm.



Children prefer to be with children. Our kindergarten teacher put together a varied program for your little ones (from the age of 3).



Our beauticians will take care of you daily from 8.00 am to 8.00 pm. Appointments directly at the Wellness reception.


Doctor and pharmacy


Med Serfaus in the "S1 Center"/ Cable car station (Tel. no. +43 5476 53000)


Also in Fiss:

Dr. Robert STEFAN
(Tel.-Nr. +43 5476/60660)


Dr. Klaudia Stengg (Tel. no. +43 5476 6090)

Emergency number: 144


Evening Walk and access

IMPORTANT! If you come home late in the evening please take your keycard with you, the hotel entrance is only open until approx. 1.00 am. The keycard unlocks the street-side night entrance into the staircase.


Extras and consumption

Our staff will present you your consumption record for signature every day. In that way you can control the invoice immediately and the consumption is then booked to your room. Invoices that have not been rejected are considered to be correct even if not signed. 


Fitness room and cardio room

Open daily from 8.00 am to 8.00 pm



We will be glad to provide flowers. Please ask the reception. Flowers can be obtained within a day.


Hair salon

(next to the solarium) Scheduling at the wellness reception.


Indoor family pool & Family sauna

Indoor swimming pool: open daily from 7.00 am to 8.00 pm

Kids’ pool: open daily from 10.00 am

Family sauna: open daily from 3.00 pm to 8.00 pm (earlier hours possible with advanced reservation).
Temperature: approx. 60 °C



Free internet via WLAN in the hotel lobby. In our rooms free internet access via WLAN, cable modem or network cable (depending on category/location). Tickets are available at the reception.



For ladies only! Enjoy the gentle warmth of the rosebud sauna, the healing effect of the brine vapors in the Himalaya salt grotto, the tingly refreshment of the atomized sprays in the inhalation walkway, the regenerating infrared rays in the infrared cabin and relax with your female friends in the Lady Lounge. Opening times: from 2.00 pm to 8.00 pm


Laundry service

Please ask at the reception.


Luggage service

For luggage service please contact the reception.


Massage department

Our team in the massage department takes care of you daily from 8.00 am to 8.00 pm. Our specialists in wellbeing are looking forward to welcome you. Appointments directly at the Wellness reception.


Money and valuables

There is a room safe in each room.



Order your favorite newspaper at the reception. Current daily newspapers available in the hotel lobby (Hotel bar).


Panorama SPA

Experience the extended well-being paradise. We have prepared everything so that you can feel comfortable and well all around. Relax and chill out with an overwhelming panorama view of the Serfaus mountains. Enjoy many bathing and wellness pleasures. It can be so nice to relax and come to peace. You will enjoy it.


Power Plate

Appointments at the Wellness reception.


Private SPA

With panorama garden, lunge and private SPA sauna. Information and reservation at the Wellness reception.


Payment conditions

Online payment with Maestro/EC-card Credit cards: Visa, Eurocard/Mastercard, foreign currencies at hotel rates


Pets and dogs

We kindly ask you not to bring your pets into the restaurant and SPA areas.


Present boutique

In our hotel shop, you can find esthetic present ideas, exclusive decorations and lovely knick-knacks as gifts or for yourself. We look forward to your visit.



If you need any information, help or a wake-up call, our reception team will be glad to help you. Of course, we always welcome suggestions and wishes. Guests that wish to check out the night before are asked to come to the reception before 10.00 pm.


Room service

For meals or breakfast served in the room, € 15.00 per person/service are charged at extra cost.


Sauna rules

How to enjoy the unique first class sauna relaxation:

  1. Have a shower before entering the sauna
  2. Enjoy sauna pleasures
  3. Don’t forget to underlay your towel!
  4. 10-15 minutes sweating and enjoying
  5. Cool down
  6. Shower
  7. Rest and relax
  8. Drink a lot of water

Repeat as often as you want and can.


Saunas and steam baths

Our spacious designed sauna world consists of:


Herbal steam bath: The invigorating effect of herbs on the human organism is becoming more and more popular in our hectic modern times. Let yourself vitalize by herb essences that are brought into  the room by a mild inhalation vapor. Temperature: approx. 55 °C, recommended time of use: approx. 20 to 30 min., opening times: 11.00 am to 8.00 pm


Stone sauna: Warm colored sandstones with eucalyptus vapor have an especially agreeable effect on back and joints. Temperature: approx. 60 °C, recommended time of use: approx. 10 to 15 min., opening times: 11.00 am to 8.00 pm


Brine inhalation grotto: Finely dissolved sea salt brine is atomized and by adding pure essential eucalyptus and mint extracts an additional cleaning and caring effect of the whole respiratory system is achieved. Temperature: approx. 45 °C, recommended time of use: approx. 20 to 30 min., opening times: 11.00 am to 8.00 pm


Tyrolean sweatroom: Treat yourself to this unparalleled sauna experience and indulge in the ambience and the smell of natural untreated Nordic wood! Natural aroma infusions stimulate circulation and help the purification process. Temperature: approx. 80-100 °C, recommended time of use: approx. 10-15 nim., opening times: from 2.00 pm to 8.00 pm


Japanese steam bath: Try this unique sauna experience and indulge in the ambience and aroma of untreated Nordic wood. Natural aroma-infusions on hot stones stimulate your circulation and support the purifying process. Temperature: approx. 80 to 100 °C, recommended time of use: approx. 10 to 15 min., opening times: 11.00 am to 8.00 pm 


Ice grotto: In this area, the exhilarant freshness of an ice fountain is awaiting you. Rub your heated body with ice flakes from the ice fountain after the steam bath or sauna. A wonderful tingle over the whole body signalizes the vitalizing stimulus. Your circulation is stimulated and immune system strengthened.


Schalber Wellness & SPA

The whole area (from the Wellness reception) is only for adults (over 16 years of age).


Shoe room

For your hiking gear. Is in the basement and can be reached from outside. Please do not take your shoes into your room!



We kindly ask you not to smoke in the rooms. All common areas of the hotel are non-smoking. For those of our guests who smoke, we have created a new cigar lounge to allow visitors to enjoy a pleasant smoke.



There are two Ergoline Comfort Cabins in our Vital Area. Coins can be purchased at the Hotel and Wellness reception for € 10.00 (each tanning session lasts 8 minutes).


Swim Bag

Your personal swim bag is in the bathroom and will be replenished by the chamber maid.


Tea house

Everything for your health from Mother Nature. Medicinal herbs or teas, energy stones and much more at the Wellness reception.


Telephon, & fax, e-mail and Internet

Your room number is also your direct dial number.

Our telephone number:
From Austria: 05476 / 6770
From a foreign country: +43 5476 / 6770
Our fax number: +43 5476 / 6770-35





Indoor tennis courts are open from 8.00 am till 11.00 pm.



The shortest underground in the world! Our underground air cushion train will take you quickly and comfortably to the end station (cable car.) Entrance to the "Dorfbahn" is located right next to our hotel (white turret.) Our reception can provide you detailed operating times.


Water and regeneration world

With the panorama elevator in the SPA area from 8.00 am! Wellness indoor swimming pool, heated outdoor pool, seawater pool, Temple of the Sun, Room of Silence (with waterbeds), gymnastics room.


Wellness indoor swimming pool: 30 °C, opening times: 8.00 am to 8.00 pm
Wellness outdoor pool: 30 °C, opening times: 8.00 am to 10.00 pm and 2.00 pm  to 7.00 pm

Seawater pool: 34 °C, opening times: 3.00 pm to 7.00 pm


These areas are for adults only.


Indoor family pool: 28 °C, opening times: 7.00 am to 8.00 pm


Wellness Courier

The "Schalber-Wellness Courier" is on your breakfast table everyday and informs you about what is happening in the house, the village and surroundings.


Wine cellar

In a stylish and snug atmosphere, our sommelier arranges a wine tasting every week. For current times please refer to the weekly program (subject to change). Reservation required. Information at the reception.



Post is arriving at 12.00 am. You can pick up your post at the reception.




Family Rosi and Alois Schalber with the team of Wellness-Residenz Schalber


Errors and omissions excepted. Subject to change