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Important information

Cancellation conditions for Bookings in Summer 2021

Up to 2 weeks before the agreed date of arrival, the accommodation contract can be cancelled without payment of a cancellation fee by unilateral declaration by the contractual partner.

Outside of this specified period, a cancellation by unilateral declaration of the contractual partner is only possible upon payment of the following cancellation fees:

- 2 weeks to 1 week before the agreed date of arrival: 70% of the total package price
- in the last week before the agreed date of arrival: 90% of the total package price


cancellation conditions for bookings in winter 2021/22:

Up to 4 weeks before the agreed date of arrival, the accommodation contract can be cancelled without payment of a cancellation fee by unilateral declaration by the contractual partner.
This applies to new bookings as well as to already existing ones.

Outside of this specified period, a cancellation by unilateral declaration of the contractual partner is only possible upon payment of the following cancellation fees:

- 4 weeks to 1 week before the agreed date of arrival: 70% of the total package price
- in the last week
before the agreed date of arrival: 90% of the total package price


Please bear in mind that we can only accept written cancellations.