BOOK WITHOUT RISK - Changed cancellation deadlines
Due to the current situation and the uncertain consequences, we would like to give you a short update on our cancellation policy with regard to your existing summer reservation in our house.Summer 2020
Notwithstanding the cancellation conditions stated in your booking confirmation, we would like to inform you that for existing bookings for summer 2020 you can cancel your holiday free of charge up to 14 days before the start of the holiday. This applies to new bookings as well as to existing ones.
You do not need to do anything at the moment or even fear that you might incur costs.
Just wait and see how the situation develops and decide at short notice, up to 14 days before the start of your holiday, whether you want to come or not...
If you have to/would like to cancel, please let us know in writing (by email, fax, ...).
Outside of this fixed period, a cancellation by unilateral declaration of the contractual partner is only possible by paying the following cancellation fees:
- 14 days to 1 week before the arrival date 70% of the total package price
- in the last week before arrival 90% of the total package price
Of course we hope that this situation, which is exceptional for all of us, will be overcome as soon as possible and that we can welcome you to Schalber!
Winter 2020/21
We have also changed our cancellation conditions for bookings for winter 2020/21:
Up to 4 weeks before the agreed date of arrival of the guest at the latest, the accommodation contract can be cancelled without payment of a cancellation fee by means of a unilateral declaration by the contractual partner.
Outside this fixed period, a cancellation by unilateral declaration of the contractual partner is only possible by paying the following cancellation fees:
- 4 weeks to 1 week before the arrival date 70% of the total package price
- in the last week before arrival 90% of the total package price
If you have any questions, please contact our reservations department: by email: info@schalber.com or by phone: 0043 5476 6770 (Mon-Fri 9 a.m. - 1 p.m.).