News

Important information

Due to the current situation and the uncertain consequences, we would like to give you a short update on our cancellation policy  in our house.

Winter 2020/21

We have changed our cancellation conditions for bookings in winter 2020/21 as follows:

Up to 2 weeks before the agreed date of arrival of the guest at the latest, the accommodation contract can be cancelled without payment of a cancellation fee by unilateral declaration by the contractual partner.
This applies to new bookings as well as to already existing ones.

You therefore need not do anything or even fear that you might incur costs beforehand.
Just wait and see how the situation develops and decide at short notice, up to 2 weeks before the start of your holiday, whether you can come or not...
If you have to/would like to cancel, please let us know in writing (by email, fax, ...).

Outside of this fixed period, a cancellation by unilateral declaration of the contractual partner is only possible by paying the following cancellation fees:

- 2 weeks to 1 week before the arrival date 70% of the total package price
- 90% of the total package price in the last week before arrival

Of course we hope that this situation, which is exceptional for all of us, will be overcome as soon as possible and that we can welcome you to Schalber!